RETURNS & EXchanges
If you are unsure about which size to order, or concerned about fit, please reach out prior to ordering.
Ready to wear items have a 14 day return and exchange window.
Bespoke commissions & Sample sale ready-to-ship items are final sale.
Garments must be returned unworn, free of polish, unwashed and in the same condition you received them.
All garments are sent out with a 360ID Tag. If this tag is tampered with or removed, you will not receive a refund.
All returns will incur a 15% restocking fee as each garment is made to order. Exchanges for the same style in a different size will not incur a restocking fee. Alterations can be made only if specific measurements were initially given at time of purchase.
Returns and exchanges must be initiated within 48 hours of the date your package is marked as delivered. Items must be received within the 14 day time period.
Once the return has been received, garment will be inspected. If approved, refund will be processed to the original form of payment.
Garments returned to us not adhering to the above requirements will not be returned to sender and a refund will not be issued.
To initiate a return, please visit our return portal.
Customer is responsible for the return shipping fee.